TRADESYNC GLOBAL
TERMS AND CONDITIONS
Effective Date: June 17, 2026
These Terms and Conditions (“Agreement”) govern the use of services provided by TradeSync Global (“Company,” “we,” “our,” or “us”). By requesting services, submitting shipments, purchasing products, or engaging TradeSync Global in any capacity, you (“Client,” “Customer,” or “you”) agree to be bound by these Terms and Conditions.
1. SERVICES
TradeSync Global provides logistics, freight forwarding, product sourcing, import/export consulting, fulfillment, warehousing coordination, customs assistance, supplier sourcing, and related supply chain services.
TradeSync Global acts as an intermediary and service provider. In many cases, transportation, warehousing, customs clearance, and delivery services may be performed by independent third-party carriers, warehouses, brokers, or service providers.
2. QUOTATIONS
All quotations are estimates unless specifically stated otherwise in writing.
Quotes are based on information supplied by the Client. Additional charges may apply if actual shipment dimensions, weight, value, destination requirements, customs fees, duties, taxes, storage fees, or other costs differ from the information originally provided.
Quotes may be withdrawn or modified at any time prior to acceptance.
3. CUSTOMER RESPONSIBILITIES
The Client agrees to:
Provide complete and accurate shipment information.
Comply with all applicable import, export, customs, and trade regulations.
Properly package goods for transportation.
Provide accurate product descriptions and values.
Obtain any permits, licenses, or approvals required by law.
Ensure that shipments do not contain prohibited or restricted items.
The Client is solely responsible for any fines, penalties, delays, seizures, or costs arising from inaccurate information or regulatory violations.
4. PROHIBITED ITEMS
TradeSync Global reserves the right to refuse any shipment containing:
Illegal products
Hazardous materials
Explosives
Firearms or ammunition
Counterfeit goods
Controlled substances
Perishable products without prior approval
Live animals
Any goods prohibited by applicable law
TradeSync Global may refuse any shipment at its sole discretion.
5. CUSTOMS AND IMPORT COMPLIANCE
The Client is the importer and/or exporter of record unless otherwise agreed in writing.
TradeSync Global does not guarantee customs clearance, duty rates, tax assessments, or import approvals.
The Client remains fully responsible for compliance with all customs regulations, import restrictions, export controls, and governmental requirements.
6. PAYMENT TERMS
Unless otherwise agreed in writing:
All invoices are due upon receipt.
Deposits may be required before services begin.
Late payments may accrue interest at 1.5% per month or the maximum rate allowed by law.
The Client is responsible for all collection costs, legal fees, and recovery expenses.
TradeSync Global reserves the right to suspend services for unpaid balances.
7. SHIPPING AND DELIVERY
Delivery dates and transit times are estimates only.
TradeSync Global does not guarantee delivery schedules unless specifically agreed to in writing.
TradeSync Global shall not be liable for delays caused by:
Customs inspections
Government actions
Carrier delays
Port congestion
Weather events
Labor disputes
Transportation interruptions
Force majeure events
8. LOSS OR DAMAGE CLAIMS
Any claim for loss, shortage, or damage must be submitted in writing within seven (7) days of delivery.
TradeSync Global’s liability shall be limited to the lesser of:
The amount paid to TradeSync Global for the affected service; or
$100.00 USD
TradeSync Global shall not be liable for:
Lost profits
Consequential damages
Indirect damages
Business interruption
Special damages
Customers are strongly encouraged to purchase cargo insurance.
9. INSURANCE
Unless expressly purchased through TradeSync Global, shipments are not insured.
TradeSync Global makes no representation that any shipment is automatically covered by carrier liability or cargo insurance.
10. WAREHOUSING AND STORAGE
Storage fees may apply to goods held beyond agreed storage periods.
TradeSync Global reserves the right to dispose of, abandon, or sell goods after reasonable notice if storage fees remain unpaid.
11. THIRD-PARTY PROVIDERS
TradeSync Global may engage third-party carriers, customs brokers, warehouses, suppliers, and contractors.
TradeSync Global is not responsible for acts, omissions, negligence, delays, or failures of third-party providers.
12. PRODUCT SOURCING SERVICES
TradeSync Global may assist in locating suppliers and products.
TradeSync Global does not manufacture products and does not guarantee:
Product quality
Supplier performance
Product suitability
Regulatory compliance
Clients are responsible for conducting their own due diligence before purchasing products.
13. INTELLECTUAL PROPERTY
All website content, logos, graphics, text, trademarks, and marketing materials remain the property of TradeSync Global.
No content may be copied, reproduced, or distributed without written permission.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law, TradeSync Global shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of its services.
The Client agrees that TradeSync Global’s total liability shall never exceed the fees paid by the Client for the specific service giving rise to the claim.
15. INDEMNIFICATION
The Client agrees to defend, indemnify, and hold harmless TradeSync Global, its owners, employees, agents, contractors, and affiliates from any claims, damages, losses, liabilities, penalties, costs, and expenses arising from:
Violation of these Terms
Violation of laws or regulations
Inaccurate shipment information
Customs violations
Product liability claims
Intellectual property disputes
16. FORCE MAJEURE
TradeSync Global shall not be liable for any failure or delay resulting from circumstances beyond its reasonable control, including but not limited to:
Natural disasters
Floods
Hurricanes
Earthquakes
Pandemics
Government actions
Labor disputes
War
Civil unrest
Transportation disruptions
Utility failures
17. GOVERNING LAW
These Terms and Conditions shall be governed by and construed under the laws of the State of Florida, United States, without regard to conflict of law principles.
18. DISPUTE RESOLUTION
Any dispute arising from these Terms shall first be submitted to good-faith negotiation.
If unresolved, disputes shall be submitted to binding arbitration in Florida, and judgment upon the award may be entered in any court of competent jurisdiction.
19. SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
20. MODIFICATIONS
TradeSync Global reserves the right to modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any updated Terms.
21. CONTACT INFORMATION
Company Name: TRADESYNC GLOBAL LIMITED
Registration: 80482935
Address: UNIT 903A, 9/F., CAMERON COMM
CENTRE, 458-468 HENNESSY ROAD,
CAUSEWAY BAY HONG KONG
TradeSync Global
Website: https://transyncglobal.com
Email: support@transyncglobal.com